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Support

Video Tutorials

You have access to over 60 video tutorials from your hosting account Control Panel. Just log in and click on 'Support,' and then 'Video Tutorials.'

These tutorials will help you with almost every aspect of managing your hosting.

Want to preview them before signing up? Just log in to the demo account and try them out!

Online FAQs

You'll find the answers to 100s of questions clearly laid out in our Frequently Asked Questions support pages.

Find the most up to date FAQs from your hosting Control Panel. Click on 'Support' and then Help Center.'

If you don't find the answer to your hosting question there, contact the 24/7 support staff.

24/7 Support

With 123BuildaSite.com you have access to support 24 hours a day, 7 days a week. You'll get a response within 1 hour - 24/7!

If you don't have access to your Control Panel you can click here to submit your question to the support personnel.

Access these Video Tutorials from your ControlPanel:
Just log in and click on 'Support,' and then 'Video Tutorials.'

Site Manager:

Addinga domain name

Deletinga domain name

Editinga domain name

Registeringa domain name

Transferringa domain name

Addinga subdomain/virtualhost

Deletinga subdomain/virtualhost

Editinga subdomain/virtualhost

Creatinga FTP account

Managingan existing FTP account

Installing/Uninstallingor Fixing broken FrontPage Extensions

Creating/Managinga Password Protected Area (PPA)

Creating/Managinga MySQL database

Addingand Enabling shell access (SSH)

Addingshell access (SSH) support

Enabling/Disablingshell access (SSH)

Purchasing,activating and setting a static IP address

Purchasingan authenticated/static IP address

Activating/Deactivatingan authenticated/static IP address

Settingan authenticated/static IP address

Modifyingcustom DNS records

Generatingan SSL certificate and Signing Request (CSR)

Usingthe File Manager

Browsingthe File Manager

Deletingfiles/directories using the File Manager

Renamingfiles/directories using the File Manager

Copyingfiles/directories using the File Manager

Movingfiles/directories using the File Manager

Changingdirectories/files permissions using the File Manager

Uploadingfiles using the File Manager

Creatingdirectories/files using the File Manager

Editingfiles using the File Manager

Installingan SSL certificate

Uninstallingan SSL certificate

Usingthe Crontab

Service Upgrades:

Addingmore traffic

Addingmore disk space

Addingsupport for additional domain names

Addingmore MySQL disk space

Addingsupport for additional MySQL databases

Upgradinga web hosting account

Renewinga web hosting account

E-mail Manager:

Creating an e-mail account

Deleting an e-mail account

Adding an e-mail alias to an existing e-mail account

Deleting an e-mail alias

Setting an e-mail forwarding

Setting an e-mail forwarding #2

Adding an e-mail filter

Editing/Deleting an e-mail filter

Using the Anti-Spam Protection

Creating a mailing list

Changing the password of an e-mail account

Editing/Deleting a mailing list

Setting an autoresponder to an existing e-mail account

Web Design:

Activating/Deactivating the Site Studio

Logging into the Site Studio

24/7 Customer Support:

Requestinghelp through a Support Ticket

ViewingSupport Tickets

Usingthe Help Center